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Referencia: 557 2020-09-25

Empresa proveedora global de equipos de telecomunicaciones y soluciones de red precisa para Zamudio: 

MULTIMEDIA -TECHNICAL SUPPORT ENGINEER ( TEC)

TASKS:

?Configuration, maintenance activities, capacity check for a multimedia platform at different levels: Digital TV, Analog TV. IPTV, OTT, VOD ....
? Configuration, maintenance activities, capacity check for a HFC network and DOCSIS platforms.
? Basic IP configurations:
    - VLAN configuration
    - Routing config manteinance
    - Ip multicast (PIM)
    - Cisco EEM
? Tier 2 support according definition in SOP with 24x7x365.
? Escalation point for Tier 1 and point of contact with Tier 3 support for complex failures/problems .
? Work in customer premises (when needed) supporting engineering and O&M departments .
? On call availability according schedule.

ESSENTIAL:

? Engineering Major, Technical Engineering Major, FP2.
? English  Mandatory.
? Advance Knowledge on Multimedia Technologies/Protocols.
? Hands-on experience on deployment/support of Multimedia equipment.

 

 

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